As Ladd points out, some of the most frequently used, versatile skills that students should acquire are generally not the topics that receive the most attention in our courses. Effective communications skills are consistently identified as being one of the most important skills to teach college students. At the same time, these skills are frequently among those cited as being deficient (Davis et al). The improvement of oral communication skills, moreover, receives much less attention in most curriculum than does the improvement of written communications skills (Katz).



communication skills

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